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Sometimes, even the highest quality mattresses can show unforeseen defects. At Half Price Mattress, we stand by our commitment to help you get your best night’s sleep. If something goes wrong with a product you purchased from us within 1 year of the date of purchase, we’re here to help guide you through the warranty process.
There are two options for filing a claim:
To start, it’s important to know the brand of your product because the manufacturer is solely responsible for warranty fulfillment. You can identify the manufacturer name by referencing the law tag attached to your mattress or by reviewing your invoice. Mattress Firm helps you by facilitating the warranty claim process, but we are ultimately bound to the requirements set forth by the manufacturer.